INTRODUCTION
Lowbestfare.com values your privacy and is committed to preserving it by adhering to this policy. This Privacy Notice and Policy outlines the kinds of information we may collect about you when you visit www.lowbestfare.com, as well as the uses, storage, protection measures, and disclosures we may make of the data you provide when utilizing any functionality, your rights are reserved in determining what we do with the data collect and tells you about the process to get connected with us.
Privacy Notice Summary
Know that this is a quick summary of our Privacy Notice. Read through the details of the Privacy Notice. We ensure to work on the many related aspects, as mentioned below:
- How and what kind of personal data (information) are we using?
- With whom and when are we sharing?
- What choices do you have regarding how we gather, utilize, and disclose your personal data?
- How to access and update your personal information?
When do we collect the personal data, and how do we use it?
When you create an account on our websites, sign up for offers or information, or make a booking using our platform, you provide us with personal information. We intend to gather your personal data by automated technology, such as cookies, which are placed on your browser (with your permission where appropriate) when you visit our websites. Also, we use personal data from affiliated companies, as well as business partners and other third parties, which helps us improve our platform and associated tools and services, update and maintain accurate records, potentially detect and investigate fraud, and market our services more effectively.
When is your personal information shared?
Your personal data may be shared for several purposes. Starting from helping you book your travel/vacation, assisting with your travel and/or vacation stay, communicating with you (including when we send information to you on products/services or enable you to communicate with travel providers, and complying with the law. The full Privacy Statement below details how personal data is shared, which will help you to understand how the personal data is shared by us.
Customer's Rights and Choices
One can make use of their data protection rights in various ways. For example, one can opt out of promotional content by clicking the unsubscribe link in the emails, or just by contacting our customer care service department. Our Privacy Notice has more detailed information about the many data protection rights and options that are available to you. You can control our use of non-essential cookies by following the guidance in our Cookie Statement. Listed down the rights that are your rights:
- One can easily access and inquire about the particular deletion or an update of your personal data at any time, either by logging into your account or by contacting us.
- You may unsubscribe by clicking on the UNSUBSCRIBE LINK mentioned in your email.
- Remember that when you choose to UNSUBSCRIBE from or opt out of marketing emails, however, we may still send you a vital transactional and account-related message from which you can't unsubscribe.
- At any time, you can change or update your communication.
- If we are processing your personal information with your consent, you can change your mind at any time by getting in touch with us using the information below. Removing your consent won't change the legality of any processing that was done before you did so, nor will it change how we process your personal information if we're relying on a legal basis other than consent.
Country-Wise Information usage
Know that there are some regions, or say nations, that easily grant their citizen certain rights related to personal information. Here, depending upon the nation, the additional rights are as follows:
- Can ask for a copy of your personal information.
- Can inquire about the 'reason behind' the processing of the operations.
- Delete all of your personal data.
- Can manage how your personal information is processed and used.
- You can easily object to how users or say can disclose your data.
- Can ask not to sell your personal information.
- Request information on the logic underlying our automated decision-making process or the results of those decisions.
- Because completely automatic decision-making, including profiling, has serious legal repercussions, ask for a manual decision-making process instead.
- Question a decision that was made only by computerized processing.
DATA TRANSFER INTERNATIONALLY
We may access, process, or transfer your personal data to countries other than the one where you now reside. It's possible that the rules in such nations differ from your own regarding data protection. Your personal information must be sent across borders in order for us to handle your transaction and for the other uses specified in this Privacy Statement.
Know that our platform's servers are situated in the United States and that the third-party service providers operate in numerous locations worldwide.
Your personal data may also be transferred to parties in nations other than the one where you currently reside. In line with this Privacy Notice and the relevant data protection laws, we have implemented the necessary measures and safeguards to help guarantee that any access, processing, and/or transfer of your personal data is kept safe. No matter where your data is accessed from, processed, and/or transferred to, these safeguards give it a level of protection that is at least equal to that provided by the comparable local law in your nation. We will abide by our responsibilities with regard to the cross-border transfer of personal data in line with the data protection laws, rules, and guidelines established by the appropriate authorities. capable authorities.
This could entail executing contracts with foreign recipients in line with the standard contract set by the appropriate authorities and completing duties, including security evaluations and/or certifications.
SOME MEASURES THAT WE HAVE ARE AS MENTIONED BELOW
EU - U.S. Data Privacy Framework
All wholly-owned U.S. affiliates of lowbestfare have certified to the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) ("the DPF Frameworks") and that we adhere to the DPF Framework Principles of Notice, Choice, Accountability for Onward Transfers, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability for personal data from the EU, Switzerland, and the United Kingdom. The Federal Trade Commission has jurisdiction over such lowbestfare. affiliates’ compliance with the DPF Frameworks. In addition, we look into intra-group Standard Contractual Clauses which are applicable to cover the transfer of EU personal data to the U.S in the event that any of our certifications to the DPF Frameworks cease to be a valid safeguard for a relevant transfer.
In compliance with the DPF Frameworks, lowbestfare U.S. affiliates commit to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs), the UK Information Commissioner's Office (ICO), the Gibraltar Regulatory Authority (GRA), and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the DPF Frameworks. Under certain circumstances, you may have the possibility to invoke binding arbitration for complaints regarding compliance with the DPF Frameworks not resolved by any of the other DPF Frameworks mechanisms.
Global Cross-Border Privacy Rules System Participation
The Global Cross Border Privacy Rules System is complied with by Lowbestfare privacy policies as outlined in this Privacy Statement. Organizations can use the framework provided by the Global CBPR system to guarantee the security of personal information transported across participating economies. The Global CBPR framework is described in more detail here.
Children From 12 to 14 years of age group
It is prohibited for anybody under the age of 12 to 14 years to submit any information to or via the Website. However, children from 2 to 12 years of age can seat themselves on the regular seat of the aircraft. Know that our service is not directed or intended to be used by children. Here, we do not or knowingly collect information from children under 14 years of age.
We shall remove any personal information we find that we have collected or received from a child under the age of 14 years without that child's consent. Also, if you came across such actions that your child or any child under your care has provided us with information, with your acknowledgement, then do connect with us immediately.
Security
We are dedicated to taking the necessary precautions to protect the data we gather, and we want you to feel comfortable using our platform and all related tools and services. We take reasonable steps to establish adequate organizational, technical, and physical safeguards to protect the personal data that we collect and process, even though no company can guarantee complete security.
In order to guarantee responsible personal data collection, storage, and sharing that is commensurate with the degree of confidentiality or sensitivity of the personal data, our cybersecurity team creates and implements technical security controls and procedures. To prevent unwanted access, loss, alteration, or destruction of your personal information, we work hard to implement and upgrade security measures on a regular basis. Our expectations of our data-handling partners are just as high.
Based on industry best practices, we have set up an information security protection system and conduct routine evaluations and certifications, including PCI-DSS certification. In accordance with our information classification and processing standards, we have also put in place suitable security measures across the whole data collection, storage, processing, use, transmission, and sharing lifecycle. In order to guarantee the security of systems and services, we have also taken certain technical and management measures, such as multi-factor authentication, VPN, SSL encrypted transmission, and verification and access controls, among others.
Employees who might have access to your information can be managed and approved by us, and we regularly train staff members on information security. You shall be informed in line with applicable data protection rules and regulations in the event of a personal data security incident that could impact your rights and interests. If mandated by applicable laws and regulations, we shall also notify the appropriate regulatory authorities about the situation in question.
Retain Your Data
Unless a longer retention time is mandated or allowed by law, we will keep your personal data in compliance with all applicable laws for as long as it may be necessary to achieve the goals outlined in this Privacy Statement. If we plan to utilize your personal information for research or trend analysis over an extended period of time, we will de-identify, aggregate, or otherwise anonymize it.
We employ industry-standard procedures for deleting your personal information to make sure that it cannot be recovered or retrieved. To guard against unauthorized loss of our systems, we might retain backup copies of your personal information.
Until it is restored, this personal information will not be accessible, and any unnecessary information will be removed.
We base our retention terms on the following criteria:
- The amount of time we've worked with you, any active accounts you may have with the Lowbestfare company, and any recent reservations or other transactions you've made on our website.
- If we are required by law to maintain records of your dealings with us, or if we have other obligations pertaining to your personal data.
- Whether there are any applicable and ongoing legal requirements, such as statutes of limitations, contractual commitments, litigation holds, and regulatory investigations, that will impact how long we retain your personal data.
- Also, when your personal information is required for safe system backups.
Reach Out to Us
Please use the Privacy Section here to contact us if you have any questions or concerns about how we use your personal data, would like more information about how we handle personal data, or would like to exercise your right to access, update, or request the erasure of personal data.
The Lowbestfare in charge of the website or application you are using is your primary data controller; they may also be working in tandem. Please click here for additional details about the Lowbestfare data controller(s) (and joint controllers, if applicable) and/or Representative for the personal data we handle.
What Information Do We Collect About You, and How Do We Collect It?
Any information that may be used to identify you online or off, such as your name, email address, phone number, postal address, credit card number, or other payment information, is collected by us from users of our websites and apps. Something is relevant to you, but it doesn't specifically name you about your apparatus for accessing our website or app, your internet connection, and your usage data.
To help you with your travel plans, additional data may be gathered, including your mileage program numbers from airlines, hotels, or rental car companies, date of birth, gender, arrival and departure times, and your passport or other government-issued identity number.
We collect the following data:
- Whenever you directly give it to us.
- It will happen automatically as you browse the website. Use information, data received by cookies, IP addresses, web beacons, and other tracking technologies, as well as all of these are instances of automatically acquired information.
- Various outside sources and our business partners.
Listed Categories of Personal Data Collection and its Usage
Category 1- Booking Purpose and Platform Usage
- Expedite your booking process, cross-verify your identity, and for travel insurance as well.
- For the services related to booking and/or account.
- As further detailed in this Privacy Statement, we will keep track of your search and travel history, lodging and travel preferences, and other related data pertaining to your use of the Lowbestfare’s platform and services.
- In order to hold a reservation, secure a booking, allow a travel partner to verify the validity of your bank card, speed up the check-out process, or handle any applicable fees, charges, payments, or refunds, you must enable and facilitate the acceptance and processing of payments (such as gathering or validating your payment details for our various payment models), coupons, and other transactions.
- Through features like the option to log in with your account on the websites and online services of Lowbestfare, we can make it easier and faster for you to utilize our services.
- Collect the booking reviews.
- Monitor loyalty and rewards from time to time.
Category 2- MARKETING PROSPECTS
- Get in touch with you through text messages, phone call, email, push-notifications, or through other platform communications for the marketing purposes.
- To scale down the effectiveness of our marketing.
- Utilize data analysis, such as browsing and/or purchase history, to tailor marketing and advertising to your interests and preferences.
- Advertise with a specific audience and according to your profile. We go into additional detail about how we use cookies and related tracking technologies in our Cookie Statement.
- To administer promotions.
Category 3- COMMUNICATIONS & CUSTOMER SERVICE CONCERNS
- Contact the customer(you) through email, phone calls, text messages, to help you with the right information that is related to booking updates, travel booking confirmations, emergencies, or it could also be for other reasons that are described in this Privacy Notice section.
- Answer your inquiries, process your information choices, and provide information.
Category 4- SECURITY AND COMPLIANCE PURPOSES
- Encourage security, confirm our clients' identities, stop and look into fraud and illegal activity, protect against lawsuits and other liabilities, and control other hazards.
- Respect applicable laws (including those pertaining to tax data sharing), safeguard our rights and interests as well as those of our users, defend ourselves, and reply to demands from law enforcement, courts, governments, public entities, and other legal authorities as well as requests that are a part of a legal process.
- Observe all applicable rules and regulations pertaining to security, anti-terrorism, anti-bribery, customs and immigration, and other due diligence.
- Perform data analytics, market research, and surveys. Uphold, enhance, investigate, and assess the efficacy of our websites, applications, events, resources, and services.
- For quality assurance, training, dispute resolution, and other purposes outlined in this Privacy Statement, we may monitor or record conversations, calls, and other interactions with our customer support staff and other representatives, as well as platform communications between or among partners and travelers.
- Produce deidentified, anonymised, or aggregated data that we can use and share without limitation when allowed.
You can also send in your consent for your data to be shared with other website users or other parties, published, or shown in public places on the website. When you submit User Contributions to others and upload them, you do so at your own risk. No security system is perfect or impenetrable, despite the fact that we restrict access to particular pages. Additionally, we have no control over how other website users behave, even if you decide to share User Contributions with them. Therefore, we are unable to and cannot guarantee that your User Contributions won't be read by unauthorized persons.
When you download, and access our websites, it may employ technologies to automatically collect the following data:
Usage Details: When you use our website, we may automatically collect information about your access and usage, including traffic statistics, location data, logs, and other communication data, as well as the resources you access and use on or via the App.
Stored Information and Files: The App may also have access to metadata and other data linked to other files on your device. Pictures, music and video clips, contacts from your address book, and photographs are just a few examples.
Device Information: We may gather information from your mobile device and internet connection, including the phone number, IP address, operating system, and kind of browser. We may also gather information about your mobile network.
We Collect Data Using Automatic Data Gathering Technologies.
As you navigate through and interact with our website, we may use automatic data-collecting technologies to gather specific information about your device, browsing patterns, and preferences, such as:
- Information about your visits to our website, such as traffic data, logs, location information, and other communication information, and information about the resources you access and use there.
- Your IP address, operating system, and browser type, as well as details about your computer and internet connection.
We may keep or combine the data we automatically collect with personal data we independently collect, receive from third parties, or otherwise acquire. We may also keep or combine the data with personal data we independently collect. In order to grow our website and give users a more tailored experience, it enables us to:
- Analyse both size and behaviour of the audiences.
- Your inetraction on the webiste will be saved so that we can do better.
- We will be able to recognise you if you visit our website again.
We may use the following techniques to automatically collect data:
Cookies A cookie is a little file that is stored on the hard drive of your computer system and also in the memory of your smart phone. You can decline to accept browser cookies by making the necessary selection on your browser or smart phone. However, if you choose to disable this option, you might not be able to access the websites. When you navigate your browser to our website, our system will automatically send cookies to your computer unless you've changed your browser's settings to reject cookies.
Flash Cookies Some parts of our website may gather and keep data about your choices and how you access, utilize, and navigate our website by using locally saved objects. In contrast to browser cookies, Flash cookies are not managed by the same browser settings.
Web Beacons Web beacons are tiny digital files that give the Company the ability to keep track of website statistics and record the number of people who have visited particular websites or opened emails.
Third-party cookies and other tracking technologies are employed.
Some content, applications, and features on the Website are provided by third parties, including advertisers, ad networks and servers, content providers, application providers, analytics firms, your mobile device manufacturer, and your mobile service provider, including, without limitation, advertisements, ticket issuance, and payment processing.
When you visit our site, these third parties may compile data about you by using cookies alone or in conjunction with web beacons or other tracking technologies. They might link the data they gather to personal data they already have on you, or they might gather data on your online habits across various websites and online services over time, including personal data. Depending on your settings, they might use this information to send you content that is based on your interests or to target you with other advertising.
The sensing devices and the manner in which these third parties use them are not under our control. If you have any inquiries regarding advertisements or other customized content, you should contact the relevant provider directly. You can choose not to receive targeted advertising from various sources by following the instructions in "Choices about How We Use and Disclose Your Information" below.
How We Utilize Your Data
- You can get a general idea of our website and what it contains.
- To finish your trip bookings and purchases, to communicate with you about your bookings and purchases, and to give you any information, goods, or services that you ask for.
- Any other objective you may have established.
- In order to carry out our obligations and uphold our rights under any contracts we might have with you, including payment processing, billing, and collection.
- To keep you updated on any alterations or additions we make to our website, app, or any of the goods or services we provide or send to you via it.
- For the purpose of allowing you to engage with interactive features on our website or app.
- To sell our goods and services by sending you marketing and advertising materials we create and believe you might be interested in.
- We may use whatever description we think appropriate to convey the details you give.
- For any other reason, with your permission.
We might show advertisements to our advertisers' target markets using the information we've learned about you. However, as we never divulge your personal information for these purposes without your consent, the advertiser might assume that you meet its target requirements if you click on or otherwise engage with an advertisement.
Your Details Will Be Disclosed
We don't have any limits on sharing information that doesn't belong to any specific person or information that is aggregated about our users. As stated in this privacy statement, we reserve the right to distribute any of your provided information, including any personal data:
- Our entire network of companies and affiliates.
- Facilitate our business operations or the provision of our services to you, including the processing of payment cards, the communication of flight service notifications, compliance, analytics, and fraud protection, and the customization of our advertising to your interests and preferences.
- Only to the degree necessary for them to carry out your travel arrangements, we may also disclose your information to agents, service providers, and other third parties who assist us in running our business, Ltd. Most of the time, in order to complete your trip orders, we will need to process personal data via a third party, such as airlines, hotel vendors, car rental agencies, and entrance visa or passport companies.
- If lowbestfare.com were to go through a merger, restructuring, divestiture, dissolution, reorganization, or other sale or transfer of some or all of its assets, whether as a going concern or in connection with a bankruptcy, liquidation, or similar proceeding, and personal data about our website's users was one of the transferred assets, it would then be given to the acquiring company or another successor.
- Note that they'll make an effort to sell you their products/services.
- To fulfill the purpose for which you've given it.
- Your information may also be used for other purposes that we may disclose to you when you give it to us.
To uphold our legal duties, we may additionally release your personal information with your permission:
- To respond to any request from the government or regulatory bodies as well as any court order, subpoena, legal requirement, or legal process.
- In order to enforce, administer, or implement our Terms of Service and other agreements, including billing and collection.
- If we believe in good faith that disclosing the information is necessary to comply with the law, stop or investigate fraud, safeguard your safety, the Company's, our client's rights, property, or safety, or any combination of those. In order to reduce credit risk and avoid fraud. This requires sharing information with other businesses and organizations.
Data Security
The safety of your personal data is a top priority for us. To prevent loss, theft, unauthorized access, modification, use, and disclosure of your personal information, we've implemented industry-standard security measures. Our secure servers, which are defended by firewalls, are where we store all of the information you have given us. The use of SSL technology will encrypt all financial transactions.
The internet is only somewhat safe for the transport of information, though. The security of any personal information you transmit to us over the Internet cannot be guaranteed or assured, despite the fact that we make every effort to safeguard it with adequate security methods. Sending personal information is done at your own risk. We are not responsible for any unauthorized use of the security or privacy settings on the Website. If we become aware that your personal information has been compromised, we will send you a notification via email to the most recent email address you have provided us as soon as is reasonable under the circumstances or as soon as is otherwise required by applicable law. However, we reserve the right to postpone notification as long as it takes us to assess the severity of the breach, try to restore the reasonable integrity of our system and work with law enforcement.
Processing your Information
You give permission for your data to be transferred to, stored, accessed, and processed in the United States and other nations. There may be less stringent regulations and standards governing data protection in certain nations than there are in yours. By using the Website, you acknowledge and accept that your information may be sent to other countries, including but not limited to our facilities and any third parties with whom we share it in accordance with this privacy statement in those countries.
Changes to Our Privacy Policy
Our privacy and data protection policies may need to be changed as a result of adjustments to our services, changes to applicable laws, and other considerations. The Company is, therefore, free to change this privacy statement whenever it sees fit. At the top of the page, we'll note the most recent time the Privacy Policy was modified.
We'll post updates to this page whenever we make changes to our privacy policy. You are accountable for keeping your email address current, active, and deliverable and for ensuring that we regularly update both our privacy statement and our website.
This policy is subject to change at any time; go to "Changes to Our Privacy Policy" for details. It is assumed that you accept any changes we make to this policy if you keep using the website. Therefore, please check the policy often for updates.
We may update the Privacy Policy at any time for a number of reasons, such as
- Improving it and making it more understandable or clear,
- Complying with legal, regulatory, and/or tax requirements,
- Making changes to our services or business operations, and/or
- Security-related. Unless the modifications are urgently needed to satisfy security, regulatory, or tax requirements, we will give you a fair amount of advance notice if we plan to make changes that would dramatically affect your rights or duties. You can check the "last updated" date at the top of this Privacy Statement to see when it was last updated.